Payment:
Most of our payment use online bank transfers and all bank rules apply for the same. We do not share whatever little information we get on your bank details with anyone
We use Online Payment System on request by the customer. The process is outsourced to the reputed PayUMoney.com or RazorPay. They come with Buyer's protection. We do not keep any of your personal credit card details etc. in our system.
Payment gateways might require you to login to their system before you can purchase our tours. The login and every other details of yours are not stored in our database, but theirs.
Registrations And Tour Operations
We require some of your personal information for communication and travel safety. We DO NOT share this information with anyone else.
In some of our travels, we require personal documents for getting the permits done. We take immense care in keeping the information safe and just pass it on for getting the permits. We associate ourselves with trusted parties only. However, we are not responsible for any third party misuse of those data by government or non-government agencies providing us the permits.
The medical certificate you bring to the trek is kept confidential. It is not uploaded to or stored on this website.
Trek Details (TIMS)
Before a trek, each member gives us ID, health and emergency-contact details through our Trekkers Information Management System (TIMS), a private form opened with a code shared only with your group. We use these details only for permits, safety and rescue, and share them only with permit authorities and our own trek team, as your trek requires.
The group code may be changed at any time and stops working 5 days after the trek ends. That is also when we delete the ID details, health details, emergency contacts and uploaded files entered on TIMS. We keep your name, email and phone to stay in touch, and you can ask us to delete those too by writing to contact@himalayanhigh.in.
How We Contact You
We contact you only from contact@himalayanhigh.in and +91 80172 16725. We never ask for card, bank or UPI details, OTPs or passwords. A payment link comes only on an invoice you have asked us for. If a message claiming to be from us looks wrong, please call, WhatsApp or write to us on those before you act.
Accounts On This Website
This website has no public sign-up or member logins. If you subscribe to our newsletter, we use your email only to send it, never share or sell it, and every issue has an unsubscribe link.